Free US Shipping on all orders over $50

Shipping & Returns

Health + Safety: Our warehouse team is taking utmost precaution to keep their teams safe, and their facilities clean. Together, we’re taking it day by day and will continue to follow the guidance of the CDC, WHO and NHS.


You’ve got questions and we’ve got answers. If there’s something we haven’t covered, or if you’d like to talk to a real person, we’d love to hear from you. Email us at info@guardex.us and we’ll get back to you within 48 hrs, M-F.

SHIPPING 

Standard Shipping

  • Sent Monday through Friday, excluding holidays
  • Orders typically ship 1-2 business days after being placed
  • Shipping is free for orders over $50; otherwise, shipping is a $5.00 flat rate within the continental US
  • Orders are expected to arrive within 3-5 days from being shipped

Expedited Shipping

  • Orders typically ship 1-2 business days after being placed
  • Rush orders $10.00 flat rate are expected to arrive within 2-3 business days from being shipped

Do you ship internationally?

We unfortunately do not ship internationally. Due to shipping restrictions we are currently not able to ship our product internationally at this time. 

Where’s my order?

Note that orders ship within 1-2 business days after being placed.  

After your order has shipped, you’ll receive an email confirmation with the tracking number. Please note that your tracking number may take 1-2 business days to become active, and USPS orders may experience delays.

How long will it take to receive my order? 

Orders typically ship within 1-2 business days after they’ve been placed. Friday afternoon and weekend orders typically ship out on Mondays. For standard shipping, orders within the continental U.S. should arrive within 5-7 business days. For those of us in a hurry, rush shipping should arrive within 2-3 business days.

 

RETURNS

Due to the nature of our products, returns are offered only on select items. If your item arrives damaged please contact us at info@guardex.us  provide a clear picture and we will issue you a refund within 2-4 business days. 

Return Policy and Process

You can request a return or exchange up to 30 days after your order was placed. All returns must be unwashed, unworn and undamaged. 

Please note:

  • Items purchased (unworn, with tags, in original packaging) are eligible to return for credit or exchange only within 30 days of placing your order.
  • Exchanges, store credits and/or refunds will be issued only after returned goods have been received and inspected by our warehouse to confirm they meet our return-eligible criteria above.
  • Store credit requests are free to process and issued electronically; credits do not expire and can be used toward anything on our site.
  • Please allow up to 10 business days to receive and process your return request after your return package has been shipped.
  • If you’re returning an item purchased with a discount code, your refund will reflect the item’s proportionally discounted price, not the standard full price of the item.
  • Damaged returns and returns sent back without prior authorization will be returned to sender.